Comment changer de numéro de téléphone sfr

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If amie are looking à reach English-speaking client Support, the bad news is the SFR offers only very little options - but tous are precious a try.

Vous lisez ce: Comment changer de numéro de téléphone sfr

 There appears to be an SFR English Helpline which deserve to be got to at 1026 (or +336 1000 1026 indigenous abroad), but from je vous demande pardon customers oui reported, cette sometimes immediately redirects you to the french helpline.

 SFR virtual support in English is rather limited, but you may find some English threads on thé SFR forum.

 Finally, you could go to an SFR boutique - an employee may be able à assist amie in her language.

Contacting SFR passant par phone

If tu wish to contact SFR over auto phone, amie will uncover you have several option available.

SFR Customer services in French

You will oui a beaucoup more chances to properly contact SFR par dialling one du the french lines.

The standard customer service alors is 1023, however elle also can access 2 automated lines et a num to call from abroad, too.

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Contacting SFR: the téléphone numbersSFR customer ServiceNumber
Automated heat - en mouvement phones963 or 06 1000 1963
Automated line - internet0 805 701 801
Live customer service

1023

From abroad+ 336 1000 1023

When dialling 1023 jaune the abroad number, nous recommend ringing in between 8am and 12pm, or between 2pm to 6pm, i beg your pardon are auto less affluent slots and that will certainly avoid elle being put conditions météorologiques hold à la a while.

SFR digital customer service

If amie are comfortable reading and writing in French, we recommend contacting SFR online, wherein customer faire un don is likely venir prove more efficient and quicker 보다 over the phone, you"ll avoid being put on hold.

 The SFR automated online aider is open up 24/7, via which amie will discover a vast range de FAQ and guides.

 You can otherwise reach auto SFR online chat which is open in between Monday and Saturday indigenous 8am to 10pm, free de charge. Remarque that amie need à connect venir your online SFR account venir access this service.

 SFR customers will certainly also oui access to many prestations de service via their SFR online personal an are (Espace les clients SFR). Simply connect to thé platform using the username et password sentiment to you au subscription. Namely, tu can get assistance on auto following matters:


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Help v technical worries (Urgences et dépannage)Tracking de your data consumption (Info Conso/Consommation en cours)Access her bills et payments (Factures und Paiements)Get special promotions jaune chnge your package (Offres & options)Find info about phones and SIM cards (Mobile & carte SIM) or broadband offers and devices (Offre & équipements)Update your contact details (Contrat & coordonnées)Get special client rewards (Avantages client)

If you"re a social media savvy, why not shot contacting SFR on social media? tu should indeed comprendre fast responses nous either the SFR sur facebook page jaune the SFR Twitter account.

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Sending a letter venir SFR

We don"t introduce writing venir SFR for general queries or issues, ont it will certainly take you a lot longer to volonté a response. This said, tu will oui to resort to this technique in the des boites of a phone or broadband cancellation, or for official complaints.

Writing à SFR venir cancel a téléphone portable plan

To terminate année SFR phone contract, you have to send them a cancellation letter (lettre ns résiliation) de recommended short article (avis ns réception). Do sure cette includes auto following:

Your complete name et contact details Your SFR account number Your SFR account ID Preferred date of cancellation

Then, send ce off to the following address:

Service client SFR - MobileTSA 7391762978 Arras Cedex 9

Writing venir SFR à cancel a téléphone mobile, téléphone portable plan

The process is the exact same ont above for an SFR internet termination. Remarque that you have to provide SFR a minimum of one month"s notice venir cancel an Internet plan, and that you will be fee a mince if you à faire so avant the end of your contract. 

The deal with in this des boites is:

Service les clients SFR – des boites et file FixeTSA 3014494098 Creteil Cedex

Writing venir SFR headquarters

Finally, si you need to send a letter to the SFR HQ, the address is: